Sales Policy for Travelsuri.com
Effective Date: January 7, 2025
At Travelsuri.com, our goal is to provide our customers with the highest quality baby clothing and a seamless shopping experience. This Sales Policy outlines the terms and conditions governing the sale of products on our website. By purchasing from Travelsuri.com, you agree to the following sales terms.
1. General Information
Travelsuri.com specializes in offering premium-quality baby clothes. We provide a wide range of products suitable for infants, toddlers, and young children. All products are thoroughly checked for quality before being made available for sale on our website.
We reserve the right to modify or discontinue any product listed on the website at any time without prior notice. Product descriptions, pricing, and images may vary slightly due to updates or changes.
2. Product Availability
All products on Travelsuri.com are subject to availability. While we aim to keep our website updated with accurate stock information, there may be instances where certain items are out of stock. In such cases, we will notify you immediately and offer alternatives or issue a full refund, as per your preference.
If a product you have ordered is unavailable, we may offer a backorder option if the item is expected to be restocked. You can choose to wait for the item, substitute it with a similar product, or cancel the order.
3. Pricing and Payment
All prices listed on Travelsuri.com are in U.S. dollars (USD). Prices are subject to change without prior notice. However, the price at the time of your order will be the price charged.
We accept various forms of payment, including major credit cards (Visa, MasterCard, American Express, Discover), PayPal, Apple Pay, and Google Pay. Your order will not be processed until payment is successfully authorized.
In the event of a pricing error on our website, we reserve the right to cancel or adjust the order. You will be notified in advance if this occurs.
4. Order Confirmation and Processing
Once you place an order, you will receive an email confirmation containing details of your purchase. Orders are typically processed within 1-2 business days after receipt. Orders placed on weekends or holidays will be processed on the next business day.
Please review your order carefully, as once the order is confirmed, it cannot be changed. If you wish to make any modifications to your order, please contact us immediately.
5. Shipping and Delivery
We offer several shipping options for both domestic and international customers. Delivery times and fees depend on the shipping method chosen and the delivery address. All shipping fees will be calculated at checkout.
- Domestic Shipping (within the U.S.): Orders will be delivered based on the selected shipping method (Standard, Expedited, or Express).
- International Shipping: Available to select countries. Additional customs duties and taxes may apply, which are the responsibility of the customer.
You will receive a tracking number once your order is shipped. If you encounter any issues with delivery, please reach out to our customer service team.
6. Returns and Refunds
We offer a 30-day return policy. If you are not satisfied with your purchase, you can return the items within 30 days of delivery for a full refund or exchange, provided the items are in unused, original condition with tags intact.
Shipping fees are non-refundable, and customers are responsible for return shipping costs unless the product is defective or an error was made in fulfilling the order.
Refunds are processed back to the original payment method once we receive and inspect the returned item.
7. Order Cancellations
You may cancel your order within 1 hour of placing it. Once an order is processed or shipped, it cannot be canceled. If the order has already been shipped, you will need to follow the return process once you receive the item.
8. Customer Service
If you have any questions regarding your order, please contact us via email or phone. Our customer service team is available from Monday to Friday, 9:00 AM to 5:00 PM (Eastern Standard Time).
- Email: info@travelsuri.com
- Phone: (540) 432-0997
- Address: 587 Long Ave, Harrisonburg, Virginia
9. Disclaimer
While we strive to ensure the accuracy of all product descriptions, images, and pricing, we cannot guarantee that all information on Travelsuri.com is error-free. We reserve the right to correct any errors and amend the terms as necessary.